1、 Convenience

we are highly connect to TAOBAO, TMALL, JD.COM or other online-shopping center, enjoy your shopping and find the product you like and submit on this site with commodity link, will process your purchase request and you will get it soon.
2、 More payment options.
You can submit the order and settle payment with your credit card or the currency you want. No need for currency exchange and no need for Chinese bank cards.

3、 Free inspection & consolidation fee.
Offering customers a free inspection fee and Parcel consolidation in China

4、 Save your money.
Has 40 overseas logistic channel, which can reduce your international transit & delivery cost, saving your money with better service.

Our Agent purchase service is mainly to purchase goods shipped from Chinese domestic websites for overseas people. As a our core service, we can help purchase products in China according to user instructions, provide purchase advice, quality inspection, storage, delivery, domestic after-sales and other-stop services to ensure that you receive satisfactory products. Compared to buying products by yourself, buying on the our platform can truly enjoy the convenience and benefits of online shopping.

Our quality inspector will arrange an inspection for all the products when they arrived at the chinese warehouse.

For merchandise like a garment, we can only check the COLOR, SZIE(subject to the final comment or last amendment on your order), Large-area damage, or other common major issues. If you still find a serious problem with this, please contact our customer service to check again, we will coordinate with the relevant party and provide you solution ASAP.

But our site is not responsible for the color difference, thread or other tiny issues, we are highly appreciated for your kind understanding.

For the merchandise like Electronics products, because these are special products, our quality inspector will only check if we get all necessary accessories and if any physical damage. Sugargoo will not check the function and are not responsible for any quality problem of the product.

If sellers are not yet sent out the package:

Our customer service will contact sellers and exchange the goods.

If sellers already send out your goods and package:

We are unable to exchange your goods. If you insist on exchanging, please submit your exchange application after the package arrived at the Chinese warehouse, our customer service will contacts sellers and arranges to exchange the merchandise, but in this situation, you need to bear the cargo returns delivery fee.

Use this answer block to discuss some commonly asked questions you've discovered from your customers interactions. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your product or collection. This section will appear across all products.