Shopping Agent Service is our cord service. We purchase items from China to our customers based on customers’ wants and instructions. In addition, we provide services for the whole process from recommendation in purchasing, quality inspection, storage, delivery and after sales services to ensure our customers receive satisfied items. The better shopping experience will be gained by using our Shopping Agent service.
Through our website, you can get what you want by making payments with local currency. The processes is shown as below:
1. Login to our website to search the items you would like us to purchase for you by providing items details. In this step, we will provide some related information, such as delivery or purchase tip/ recommendations, or even to assist you to find the better options.
2. Once the items have arrived to our warehouse, we will inspect the items quality for you and store them in our warehouse. You have up to 30 days free storage to store your items.
3. You could pick a suitable time for delivery and remind us to deliver your items to you. If you do not need those items immediately, we recommend you to stock more items and deliver them into one shipment in order to save delivery fee.
4. No matter whether the items are on its way or arrived to your place, our customer service will take responsibilities to assist you regarding to any after-sales issues.

Shipping Experts Submitted Service is a value-added service offered by Superbuy Warehouse Team. It is designed to provide users with the best packaging and reinforcing solution according to product features and submit the packages for the users.
Why do I need Shipping Experts Submitted Service?
1. If you are not so clear about the product features;
2. If you know nothing about parcel reinforcements;
3. If you have personalized requirements for parcel reinforcement;
4. If you are looking for an optimal packaging and shipping solution to avoid increasing shipping fees due to parcel reinforcement;
5. If you need the final weight and volume of the parcel and would like the data to be a reference for route selection before submitting parcels.
Those are where Shipping Experts Submitted Service can help!

International shipping fee is based on a combination of your product's actual chargeable weight and the logistics line that you choose to ship to your country.
We have two kinds of Parcel Submission Option
1、Parcel Submit By Self
We'll provide lines as per your order info, and you can select any line that suits you best; meanwhile, you can also add value-added services based on the characteristics of the products, and we will ship the parcel after such services are completed.
2、 Parcel Submit by Expert
Shipping Expert Service is a value-added service offered by Superbuy Warehouse Team. It is designed to provide users with an optimal packaging solution according to product characteristics (paid service.)

>> You can Use [Shipping Fee Calculator] to quote your shipping fee.
>> Once your Order is shipped, you can check you order history on User Center.